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Infocap – CentralizedCapture

Overview

With centralized capture solutions, all servers and workstations are located on the local network infrastructure.   All system administration, management and CPU intensive processing is handled locally.  All scanning, quality control, and indexing is handled via users at their workstations.

When to consider a Centralized Capture Solution?

1. Current physical document processing requires significant manual labor and time.
2. All items to be scanned are local such as a warehouse or other document library
3. All documents are sent to one location such as a mailroom
4. Only a couple of scanners are required to handle the volume
5. All personnel required to scan are located at one location

Benefits

Centralized Capture Solutions have many benefits, but these benefits must be evaluated against the possibility of using a Distributed Capture solution:

1. All personnel and hardware located/managed at one location
2. Management of scanned documents simplified and issues are quickly addressed
3. Changes to the workflow or other business processes are easily modified

InfoCap Centralized Capture Services

1. Assist with defining your capture requirements
2. Design a solution using industry “Best Practice” standards
3. Assist with deploying the designed solution
4. Assist with the development and delivery of training
5. Provide remote and onsite technical support

Overview

With centralized capture solutions, all servers and workstations are located on the local network infrastructure. All system administration, management and CPU intensive processing is handled locally. All scanning, quality control, and indexing is handled via users at their workstations.

When to consider a Centralized Capture Solution?

1. Current physical document processing requires significant manual labor and time.
2. All items to be scanned are local such as a warehouse or other document library
3. All documents are sent to one location such as a mailroom
4. Only a couple of scanners are required to handle the volume
5. All personnel required to scan are located at one location

Benefits

Centralized Capture Solutions have many benefits, but these benefits must be evaluated against the possibility of using a Distributed Capture solution:

1. All personnel and hardware located/managed at one location
2. Management of scanned documents simplified and issues are quickly addressed
3. Changes to the workflow or other business processes are easily modified

InfoCap Centralized Capture Services

Assist with defining your
capture requirements

triangle-accent

Design a solution using
industry “Best Practice”
standards

triangle-accent

Assist with deploying the
designed solution

triangle-accent

Assist with the
development and delivery
of training

triangle-accent

Provide remote and onsite
technical support

Overview

Many Capture Solutions involve processes ranging from a single workstation where all work is accomplished to multi-workstation systems with complex supporting workflows.  Often customers are moving from a manual paper process where traditional concepts may need to be revised to best utilize the capture technology.  A guided Business Process Review will aid your department in understanding the “As-Is” condition and help develop the realistic “To-Be” environment.

It is critical to first standardize the process.  If any process is not standardized it can’t be effectively evaluated/improved.

And it is important to get knowledgeable “outsider” input/feedback.  An outsider’s insight is valuable because they know the technology, are aware of similar solutions, and are not bound by internal relationships or historical practices.

The Business Process Review Activities

As with any process it is important to important for BPR activities to be conducted using a structured approach.  While the BPR process is honed to each customer’s unique requirements, the key components are:

1. Understand the problem
2. Determine data to measure
3. Gather data/metrics
4. Evaluate the information
5. Implement changes
6. Measure

InfoCap Business Process Review Services

1. Guide your department through the BPR Process
2. Provide “outsider” insight based upon industry “Best Practice” standards
3. Assist with metrics development / evaluation
4. Assist with metrics based Capture Solution modifications