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Intelligent Process Automation

Overview

Automation of current manual processes is a key goal of implementing a document capture solution. Process automation defines the route documents take during processing, who can view and approve documents, how exceptions are handled, and where documents are sent when processing is complete. A comprehensive Business Process Analysis and assessment of automation potential is a critical part of a document capture solution implementation.

Business Process Automation Activities

As with any review it is important to facilitate BPA activities using a structured approach. While the BPA process is honed to each customer’s unique requirements, the key components are:

1. Define and standardize the process
2. Identify process steps/stages
3. Define stage inputs and outputs
4. Define routine decisions
5. Transfer process definitions into automation application
6. Deploy the automated process

InfoCap Business Process Automation Services

1. Guide your department through the BPA Process
2. Assist with process definition activities
3. Evaluate the process and recommend appropriate automation software
4. Install and configure automation software
5. Provide system training and technical support

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Overview

Automation of current manual processes is a key goal of implementing a document capture solution. Process automation defines the route documents take during processing, who can view and approve documents, how exceptions are handled, and where documents are sent when processing is complete. A comprehensive Business Process Analysis and assessment of automation potential is a critical part of a document capture solution implementation.

Business Process Automation Activities

As with any review it is important to facilitate BPA activities using a structured approach. While the BPA process is honed to each customer’s unique requirements, the key components are:

1. Define and standardize the process
2. Identify process steps/stages
3. Define stage inputs and outputs
4. Define routine decisions
5. Transfer process definitions into automation application
6. Deploy the automated process

Infocap Business Process Automation Services

Guide your department
through the BPA Process

Assist with process
definition activities

Evaluate the process and
recommend appropriate
automation software

Install and configure
automation software

Provide system training
and technical support

Overview

Many Capture Solutions involve processes ranging from a single workstation where all work is accomplished to multi-workstation systems with complex supporting workflows.  Often customers are moving from a manual paper process where traditional concepts may need to be revised to best utilize the capture technology.  A guided Business Process Review will aid your department in understanding the “As-Is” condition and help develop the realistic “To-Be” environment.

It is critical to first standardize the process.  If any process is not standardized it can’t be effectively evaluated/improved.

And it is important to get knowledgeable “outsider” input/feedback.  An outsider’s insight is valuable because they know the technology, are aware of similar solutions, and are not bound by internal relationships or historical practices.

The Business Process Review Activities

As with any process it is important to important for BPR activities to be conducted using a structured approach.  While the BPR process is honed to each customer’s unique requirements, the key components are:

1. Understand the problem
2. Determine data to measure
3. Gather data/metrics
4. Evaluate the information
5. Implement changes
6. Measure

InfoCap Business Process Review Services

1. Guide your department through the BPR Process
2. Provide “outsider” insight based upon industry “Best Practice” standards
3. Assist with metrics development / evaluation
4. Assist with metrics based Capture Solution modifications