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Infocap – Information Analytics

Overview

Monitoring and managing your Capture Solution are critical to the overall success of the operation. Gathering real-time data and evaluating the information assist make this job easier. The use of information analysis tools allows managers to easily look at their data from many perspectives and quickly answer questions without the need for complex programming or queries. Out-of-the-box web-based dashboards and reports make the initial installation simple and the use of wizard driven configuration allows for efficient updates and modifications.

Information Analytics Activities

1. Determine what information you need to evaluate and report on
2. Determine where that data resides and how to access it
3. Develop queries and reports

InfoCap Information Analytics Services

Assist with evaluating
metrics/reporting needs

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Determine data sources
and data schemas to
meet analytic needs

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Install and configure
Analytic Analysis tool

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Provide ongoing support
to address solution
updates

Overview

Many Capture Solutions involve processes ranging from a single workstation where all work is accomplished to multi-workstation systems with complex supporting workflows.  Often customers are moving from a manual paper process where traditional concepts may need to be revised to best utilize the capture technology.  A guided Business Process Review will aid your department in understanding the “As-Is” condition and help develop the realistic “To-Be” environment.

It is critical to first standardize the process.  If any process is not standardized it can’t be effectively evaluated/improved.

And it is important to get knowledgeable “outsider” input/feedback.  An outsider’s insight is valuable because they know the technology, are aware of similar solutions, and are not bound by internal relationships or historical practices.

The Business Process Review Activities

As with any process it is important to important for BPR activities to be conducted using a structured approach.  While the BPR process is honed to each customer’s unique requirements, the key components are:

1. Understand the problem
2. Determine data to measure
3. Gather data/metrics
4. Evaluate the information
5. Implement changes
6. Measure

InfoCap Business Process Review Services

1. Guide your department through the BPR Process
2. Provide “outsider” insight based upon industry “Best Practice” standards
3. Assist with metrics development / evaluation
4. Assist with metrics based Capture Solution modifications