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Intelligent Process Automation: Expediting Access to Healthcare Insurance Coverage

Intelligent Process Automation & Workforce 4.0

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  • Content-Enabled Advanced Robotics™
      • Omni-Channel Capture
          • With centralized capture solutions, all servers and workstations are located on the local network infrastructure. All system administration, management and CPU intensive processing is handled locally. All scanning, quality control, and indexing is handled via users at their workstations.

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      • Business Process Review
          • A guided Business Process Review will aid your department in understanding the “As-Is” condition and help develop the realistic “To-Be” environment.

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      • Business Process Automation
          • Automate information capture processes to increase the productivity of workers and quickly resolve exceptions.

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      • Centralized Capture
          • Documents are scanned then indexed with associated metadata using thick client software at a central facility.

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      • Omni-Channel Capture
          • Allows immediate capture of documents and associated metadata from remote locations and users.

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          • Automated recognition of documents without the use of barcodes or rules-based identification methods.

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          • Powerful data extraction and validation functions ensure information is correct before it is used by business systems.

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          • Out-of-the-box dashboards elevate the visibility into the effectiveness of your capture and other process solutions.

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          • Leverage RPA with BPM and Decision Management tools to mimic and automate the “manual” actions taken by humans.

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          • Kofax has the right document and data capture product for any size organization, no matter the number of paper and electronic documents you process each day. Kofax solutions deliver not only critical data needed to run your business, but also a significant impact to your bottom line, with many customers realizing a complete return on their investment within months of deployment.

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          • Cloud infrastructure as a service (IaaS) is a highly automated offering where compute resources, complemented by storage and networking capabilities, are offered to the customer on-demand. InfoCap has working knowledge and partnerships with leading IaaS service providers.

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Intelligent Automation & Analytics

Intelligent Automation & Analytics

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BACK TO SOLUTIONS

Overview

Monitoring and managing your Capture Solution are critical to the overall success of the operation. Gathering real-time data and evaluating the information assist make this job easier. The use of information analysis tools allows managers to easily look at their data from many perspectives and quickly answer questions without the need for complex programming or queries. Out-of-the-box web-based dashboards and reports make the initial installation simple and the use of wizard driven configuration allows for efficient updates and modifications.

Information Analytics Activities

1. Determine what information you need to evaluate and report on
2. Determine where that data resides and how to access it
3. Develop queries and reports

InfoCap Information Analytics Services

Assist with evaluating
metrics/reporting needs

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Determine data sources
and data schemas to
meet analytic needs

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Install and configure
Analytic Analysis tool

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Provide ongoing support
to address solution
updates

Overview

Many Capture Solutions involve processes ranging from a single workstation where all work is accomplished to multi-workstation systems with complex supporting workflows.  Often customers are moving from a manual paper process where traditional concepts may need to be revised to best utilize the capture technology.  A guided Business Process Review will aid your department in understanding the “As-Is” condition and help develop the realistic “To-Be” environment.

It is critical to first standardize the process.  If any process is not standardized it can’t be effectively evaluated/improved.

And it is important to get knowledgeable “outsider” input/feedback.  An outsider’s insight is valuable because they know the technology, are aware of similar solutions, and are not bound by internal relationships or historical practices.

The Business Process Review Activities

As with any process it is important to important for BPR activities to be conducted using a structured approach.  While the BPR process is honed to each customer’s unique requirements, the key components are:

1. Understand the problem
2. Determine data to measure
3. Gather data/metrics
4. Evaluate the information
5. Implement changes
6. Measure

InfoCap Business Process Review Services

1. Guide your department through the BPR Process
2. Provide “outsider” insight based upon industry “Best Practice” standards
3. Assist with metrics development / evaluation
4. Assist with metrics based Capture Solution modifications

InfoCap Networks

InfoCap principals have extensive experience, skills and contacts in the document capture and information management professional community. Contact us today to craft a custom solution to your business needs.


CONTACT US

Toll Free: 800-901-6450
San Diego, CA Office: 760-487-5053
Email: sales@infocapnet.com

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