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Intelligent Process Automation: Expediting Access to Healthcare Insurance Coverage

Intelligent Process Automation & Workforce 4.0

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Infocap DocumentRecognition

Overview

Capture Solutions must be able to correctly identify and separate forms in order to efficiently support other critical tasks such as document routing or data extraction. Leading edge technology allows Capture Solutions to be trained to quickly recognize a form's layout to define the beginning of documents thus eliminating the need for extensive pre-scanning preparation or the use of other manual separation methods.

Document Recognition Activities

Configuring a Capture Solution to accurately recognize forms includes the following tasks:

1. Define all form types to be recognized
2. Build a forms model using form samples
3. Define exception handling rules
4. Configure accuracy thresholds
5. Configure the Capture Solution Form Recognition functions

Document Recognition Services

1. Evaluate forms to determine appropriate document recognition concept/approach
2. Recommend appropriate form recognition technology
3. Facilitate the development and utilization of a form recognition model
4. Support real-time refinement of the forms recognition algorithm as scanning activity occurs

 

Overview

Capture Solutions must be able to correctly identify and separate forms in order to efficiently support other critical tasks such as document routing or data extraction. Leading edge technology allows Capture Solutions to be trained to quickly recognize a form's layout to define the beginning of documents thus eliminating the need for extensive pre-scanning preparation or the use of other manual separation methods.

Document Recognition Activities

Configuring a Capture Solution to accurately recognize forms includes the following tasks:

1. Define all form types to be recognized
2. Build a forms model using form samples
3. Define exception handling rules
4. Configure accuracy thresholds
5. Configure the Capture Solution Form Recognition functions

Document Recognition Services

Evaluate forms to
determine appropriate
document recognition
concept/approach

triangle-accent

Recommend appropriate
form recognition
technology

triangle-accent

Facilitate the development
and utilization of a form
recognition model

triangle-accent

Support real-time
refinement of the forms
recognition algorithm as
scanning activity occurs

Overview

Many Capture Solutions involve processes ranging from a single workstation where all work is accomplished to multi-workstation systems with complex supporting workflows.  Often customers are moving from a manual paper process where traditional concepts may need to be revised to best utilize the capture technology.  A guided Business Process Review will aid your department in understanding the “As-Is” condition and help develop the realistic “To-Be” environment.

It is critical to first standardize the process.  If any process is not standardized it can’t be effectively evaluated/improved.

And it is important to get knowledgeable “outsider” input/feedback.  An outsider’s insight is valuable because they know the technology, are aware of similar solutions, and are not bound by internal relationships or historical practices.

The Business Process Review Activities

As with any process it is important to important for BPR activities to be conducted using a structured approach.  While the BPR process is honed to each customer’s unique requirements, the key components are:

1. Understand the problem
2. Determine data to measure
3. Gather data/metrics
4. Evaluate the information
5. Implement changes
6. Measure

InfoCap Business Process Review Services

1. Guide your department through the BPR Process
2. Provide “outsider” insight based upon industry “Best Practice” standards
3. Assist with metrics development / evaluation
4. Assist with metrics based Capture Solution modifications