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Intelligent Process Automation: Expediting Access to Healthcare Insurance Coverage

Intelligent Process Automation & Workforce 4.0

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  • Content-Enabled Advanced Robotics™
      • Omni-Channel Capture
          • With centralized capture solutions, all servers and workstations are located on the local network infrastructure. All system administration, management and CPU intensive processing is handled locally. All scanning, quality control, and indexing is handled via users at their workstations.

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      • Business Process Review
          • A guided Business Process Review will aid your department in understanding the “As-Is” condition and help develop the realistic “To-Be” environment.

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      • Business Process Automation
          • Automate information capture processes to increase the productivity of workers and quickly resolve exceptions.

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      • Centralized Capture
          • Documents are scanned then indexed with associated metadata using thick client software at a central facility.

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      • Omni-Channel Capture
          • Allows immediate capture of documents and associated metadata from remote locations and users.

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      • Document Recognition
          • Automated recognition of documents without the use of barcodes or rules-based identification methods.

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          • Powerful data extraction and validation functions ensure information is correct before it is used by business systems.

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          • Offers global deployment choices, elastic scale up and scale out, plus cross-firewall SSL secure networking.

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          • Out-of-the-box dashboards elevate the visibility into the effectiveness of your capture and other process solutions.

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      • Robotic Process Automation
          • Leverage RPA with BPM and Decision Management tools to mimic and automate the “manual” actions taken by humans.

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      • Kofax
          • Kofax has the right document and data capture product for any size organization, no matter the number of paper and electronic documents you process each day. Kofax solutions deliver not only critical data needed to run your business, but also a significant impact to your bottom line, with many customers realizing a complete return on their investment within months of deployment.

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      • Cloud Strategy
          • Cloud infrastructure as a service (IaaS) is a highly automated offering where compute resources, complemented by storage and networking capabilities, are offered to the customer on-demand. InfoCap has working knowledge and partnerships with leading IaaS service providers.

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Infocap – Omni-Channel Capture Solution

Omni-Channel Capture Solution

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Overview

Secure distributed capture leverages desktop scanners, multi-function devices, shared network scanners, smart phones, and tablets to extend existing business processes to customer facing employees, and/or distribute high-volume capture to multiple facilities. By extending your capture process out into your remote offices and employees, you leverage local expertise to accomplish the basic tasks of turning paper documents into digital images. Automation classifies the images into document types and extracts the relevant data to populate your back end business processes.

When to consider distributed capture

1. Multiple high or low volume remote capture sites
2. Need to speed time to delivery of business critical information
3. Business process that benefits from enabling power users

Key Benefits

1. Improved Accuracy & Speed to Decision Making: By accurately capturing more of the critical data that drives high value decisions at the earliest possible time, employees and managers are far more responsive to customer, partner, and supplier demands. The result is a significant improvement in operational performance and agility.

2. Increased Value & Productivity of Imaging Infrastructure: Integrated capture features enable agencies to initiate essential back-office workflows from a variety of distributed remote capture sites, general purpose devices such as MFPs, network scanners, smartphones, and tablets.

3. Lower Costs: Agencies with multiple locations can drastically reduce the costs associated with sending documents from a branch office to headquarters for processing.

InfoCap Distributed Capture Services

Architect distributed
capture security
requirements

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Help design
transformation business
processes

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Assist with solution
deployment

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Help support on-going
operations

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Provide new project
consultations

Overview

Many Capture Solutions involve processes ranging from a single workstation where all work is accomplished to multi-workstation systems with complex supporting workflows.  Often customers are moving from a manual paper process where traditional concepts may need to be revised to best utilize the capture technology.  A guided Business Process Review will aid your department in understanding the “As-Is” condition and help develop the realistic “To-Be” environment.

It is critical to first standardize the process.  If any process is not standardized it can’t be effectively evaluated/improved.

And it is important to get knowledgeable “outsider” input/feedback.  An outsider’s insight is valuable because they know the technology, are aware of similar solutions, and are not bound by internal relationships or historical practices.

The Business Process Review Activities

As with any process it is important to important for BPR activities to be conducted using a structured approach.  While the BPR process is honed to each customer’s unique requirements, the key components are:

1. Understand the problem
2. Determine data to measure
3. Gather data/metrics
4. Evaluate the information
5. Implement changes
6. Measure

InfoCap Business Process Review Services

1. Guide your department through the BPR Process
2. Provide “outsider” insight based upon industry “Best Practice” standards
3. Assist with metrics development / evaluation
4. Assist with metrics based Capture Solution modifications

InfoCap Networks

InfoCap principals have extensive experience, skills and contacts in the document capture and information management professional community. Contact us today to craft a custom solution to your business needs.


CONTACT US

Toll Free: 800-901-6450
San Diego, CA Office: 760-487-5053
Email: sales@infocapnet.com

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