Intelligent Process Automation: Expediting Access to Healthcare Insurance Coverage

August 30, 2021
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Determining and verifying eligibility for social benefits, public services, and professional certifications can be a manually intensive and document centric process. Multiple manual touch points result in delays in processing requests, variances in determination outcomes, inefficient utilization of staff, and frustrated applicants. Considerable manual effort is expended to: Many states faced this challenge with the […]

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Intelligent Process Automation & Workforce 4.0

September 14, 2020
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“New technologies will dramatically change the nature of work across all industries and occupations.” – Klaus Schwab, The Fourth Industrial Revolution, 2016 As revealed in the statement above by Klaus Schwab, President of the World Economic Forum, the very nature of work itself is and will continue to change due to the ongoing emergence of advanced […]

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Lessons Learned: Intelligent Process Automation, Innovation, and Eligibility Determination

August 26, 2020
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Background Determining and verifying eligibility for social benefits, public services, and professional certifications can be a manually intensive and document heavy process. Multiple manual touch points results in delays in processing requests, variances in determination outcomes, inefficient utilization of staff, and frustrated applicants. Manual effort is often expended to: ·      Access, navigate and update disparate business […]

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